How does Kickstarter work? How can I get a copy of Feralis: Obscure Land?
- Click the green ‘Back this project’ button at the top of the page.
- Pick the reward you’d like to receive for supporting this project and hit the green ‘Continue’ button.
- Create a Kickstarter account if you haven’t already.
- If the campaign is successful, your payment method of choice will be charged on the 21st of April. We’ll be in touch with you shortly after that.
Last updated: March 29, 2022 09:30
I want to buy one of the add-ons you've listed, how do I do that?
You will have the opportunity to add these to your pledge once the campaign has ended in the Pledge Manager. The Pledge Manager is where we will confirm your order and shipping details.
Last updated: March 29, 2022 09:30
What size are the cards?
Feralis is a Tarot card-based game. The size is 12x7cm (4.72x2.76 inches)
Last updated: March 29, 2022 09:30
Is VAT included (in the price)?
Yes! For backers who are located in the regions where we offer Custom Friendly Shipping (US, CA, EU, UK, AU), any VAT or import taxes are already included in the shipping price for those regions.
Last updated: March 29, 2022 09:30
Can I change my pledge (after the selection)?
Yes, you can change your pledge here on KS before the campaign ends or you can change it in the pledge manager after the campaign.
Last updated: March 29, 2022 09:30
I have backed at the Core Pledge level. Will I be able to upgrade my pledge during the Pledge Manager?
Yes! The pledge manager will go live after the KS campaign and you will be able to upgrade your pledge. If you pledged at the Core Pledge level or higher, the price of the pledges will be the same as on KS.
Last updated: March 29, 2022 09:30
What happens if I receive the game and a model or another game component is missing or damaged?
If you find a damaged component or (worst case) a missing component, we would provide a replacement for that component. We will ask you to prove it.
Last updated: March 29, 2022 09:30
Will the game be available at retail?
Our plans include a future worldwide retail distribution of the game based on the success of the KS campaign. However, the development of eventual retail channels is currently put on hold and postponed to months after the Kickstarter campaign. All our energies are invested in making the KS edition of the game as perfect as possible for our backers.
Last updated: March 29, 2022 09:30
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.